The purpose of this policy is to explain how Wood Communications collects,
protects, and uses personal data. Wood Communications is committed to ensuring
that any personal
data supplied by its customers or is otherwise generated by its business activities
is collected and processed fairly and lawfully.
2. What Types Of Personal Data Does Wood Communications Collect?
Wood Communications needs certain personal data to enable it to provide its
products and services to its customers and end users. The personal data collected
may include: company name, company size and sector, individual
contact names and job titles for delivery, installation, support and billing,
postal address, telephone and fax numbers, e-mail addresses. Wood Communications
also has access to personal data that is generated over the Network utilised
by Wood Communications services including IP and email addresses for incoming
and outgoing data and network usage data. In certain circumstances Wood Communications
may also collect financial information about Wood Communications customers
and end users from third parties to enable Wood Communications to assess
its risks and contact information about organisations Wood
Communications considers may be interested in Wood Communications products
3. How Does Wood Communications Obtain Personal Data?
Wood Communications obtains personal data in a number of ways including from
orders placed by customers and end users (whether by telephone or email or
by application form); from enquiries made by existing customers and potential
customers, (including information gathered via the
Wood Communications website); and directly
from the Network utilised by Wood Communications services.
4. How Does Wood Communications Use The Personal Data It Holds?
4.1 Providing and Improving the Wood Communications Service
Most of Wood Communications ' use of personal data is necessary to enable it to provide
a service to its customers and its end users, including order processing, delivery,
installation and support services as well as for invoicing and in order to
answer general customer enquiries. In addition, Wood Communications may also use
personal data to improve on the level and type of service Wood Communications offers
to its customers. As part of this interest in improving the service provided
Wood Communications may process personal data for the purposes of sales analysis
and customer usage statistics.
4.2 Direct Marketing
Wood Communications may from time to time inform its customers, end users and potential
customers about Wood Communications and Wood Communications affiliate products and services
and other information Wood Communications feels may be of interest.
Customers and other recipients of information from Wood Communications may
indicate at the time they first place an order with Wood Communications whether
or not they
wish to receive such information or at any later time by simply contacting
5. Does Wood Communications Transfer Personal Data Overseas?
As Wood Communications is not part of a global organisation,
it is not presently necessary for Wood Communications to transfer and process
personal data outside the UK in the normal course of business.
6. To Whom Does Wood Communications Disclose Personal Data?
Wood Communications does not disclose personal data to
unaffiliated third parties except where customer consent has been obtained,
where Wood Communications
is under an obligation by law to disclose personal data or where Wood Communications
has contracted with third parties to assist in providing services to Wood
Communications customers such as for delivery, installation and systems support
7. How Does Wood Communications Protect the Personal Data it Holds?
Wood Communications takes customer confidentiality and security very seriously. Wood Communications
has implemented appropriate internal security procedures that restrict
access to and disclosure of personal data within Wood Communications . These procedures
will be reviewed from time to time to determine whether they are being complied
with and are effective.
Wood Communications will also actively investigate and cooperate with law
enforcement agencies any allegations of abuse or violation of system or network
as set out in the applicable Wood Communications Acceptable Use Policy (http://www.woodcom.co.uk/acceptable-use-policy.html).
8. Customers' Rights
The law in certain jurisdictions (including countries within the European Economic
Area) gives individuals whose personal data is held by Wood Communications specific
rights to access and rectify personal data held about them. These include
the right to:
•Obtain from Wood Communications , for a prescribed fee, confirmation that
personal data is held, as well as a written description of such personal data,
the purpose(s) for which it is being used, the source(s) of the personal data
and details of any recipients;
Request the deletion or rectification of personal data which is inaccurate;
As explained in paragraph 4.2 above to object to any unsolicited information
sent by Wood Communications regarding promotions or new products and services.
1. What are cookies?
Cookies are tiny text files stored on your computer when you visit certain web pages. Most Internet browsers allow cookies by default, if you do not wish to allow cookies you must disable them in your browser. See http://www.allaboutcookies.org/manage-cookies/ for more detailed information on how to do this. If you wish to opt out of what is termed behavioral advertising delivered by the member companies of the National Advertising Initiative then see http://www.networkadvertising.org/managing/opt_out.asp Please note these links will open a new window on a different site and we cannot be held responsible for the content although our expectation is that the information presented will be helpful.
3. Do the cookies save information that is personal to me and can indentify me?
No, any information is general and cannot be used to specifically identify you. Nor is any personal information stored without your prior consent such as when you use our contact form and fill in your details.
4. Will this site work if I block them?
Yes it will however you won't be able to share content from this site via social networking sites.
Telephone 0844 8045194 or fill in our contact form to
contact us on the above.