OVERVIEW FOR YOUR BUSINESS
If you can relate to any of these statements, your business needs you to talk to me.
| Your business relies on technology in many ways, but you're not a very technical sort of person. | |
| You can do the basic stuff, but get lost after that. | |
| You suspect you are not really getting full value for what you have already purchased. | |
| You read about what other businesses have done to get ahead but don't understand how they did it. | |
| You have no idea whether your website is working for you or maybe even working against you. | |
| You know your tech stuff is not up to the job but don't have any idea what you need to buy next. | |
| 'Someone' told you that you just have to have a specific bit of kit or feature on your website but you're not so sure. | |
| You just want your stuff to work so you can get on with what you do best. |
OVERVIEW FOR YOUR HOME
If you can relate to any of these statements, then you need my help.
| Your home computer used to work really well but has now become so bad you think you need a new one. | |
| You know you need a new computer and your mate/child/neighbour says you need to get a Mac. | |
| Your wireless printer won't print any more. | |
| Your wi-fi doesn't reach to all the places you want it to. | |
| Your Internet connection seems slow compared to what you think you should be getting. | |
| You want to buy a new TV but don't know why you might want HDMI ports and how many you need. | |
| You'd like a better sound system but all the different options are just too confusing. | |
| You just want your stuff to work so you can get on with enjoying it. |
The list below is by no means all I can do to help you. Please get in touch for an informal chat if you need help with something that is not mentioned. More technical list here.
| If you want to be sure that you are making the best use of your current setup, I can look at what you are doing, how you are doing it, and suggest ways to change to do things better. | |
| If your computers are running slowly, I can identify where the bottleneck is and tell you whether you need a new system or just an upgrade to certain components. I can advise what and where to buy and install the new kit for you. | |
| If you don't make backups or only backup intermittently, I can advise and enable a suitable backup routine using onsite backup and/or online backup services. | |
| If you need more telephone lines and/or extensions I can advise on regular systems v VOIP systems, externally hosted or internally sited. | |
| If you work from home but are often visiting clients I can advise on the benefits of virtual offices. | |
| If you need to choose new software I can help you refine your choice. |
| If your home computer can no longer run the newest programs, I can advise on the pros and cons of getting a whole new system, or the possibilities of upgrading your current system. | |
| If you want to buy a new TV, DVD player, PVR or any other high tech item and get intimidated by the shop assistants, I can be your 'personal shopper' and go along with you to help you get what you need. | |
| If you want to have audio through more than one room in your house, I can advise on wired systems or wi-fi systems which don't need wires run throughout the house. | |
| If you have a large collection of digital photos you have taken and need to get them from your camera to your computer, or want to share them with your family, friends and neighbours, I can advise on the best way of doing this and walk you through how to. | |
| If you have a lot of digital photos and other important documents I can help make sure you do not lose them by advising on how best to back them up. | |
| If you have a new gadget or two, you don't really know how to use them properly and are embarrassed to admit it, I won't judge, I will just help you understand how to use them. |
CORRECTING & ENABLING FOR YOUR BUSINESS
This section is really about support, putting things right that have gone wrong.
| If you need onsite or phone technical support but don't need a large support company with a large support contract, we can discuss a retainer agreement which gives you priority access on my time, or deal with support issues as and when they occur. | |
| If your Internet connection is intermittent, slow or stops frequently, I can diagnose where the issue is and deal with it. Liaising with your Service Provider if necessary. | |
| If you have a wi-fi or wired network and can no longer access computers or peripherals I can diagnose and fix the connection problems. | |
| If you can't figure out how to access your email from your smart phone or portable computer equipment I can set them up for you. | |
| If your Website isn't attracting many visitors there may be good reasons for it. I can look at your site including the code behind it and pinpoint any areas that need attention. With your permission I can work with your Web Designer or Web Host to remedy any issues. | |
| If you need cost effective video for your website I can create and host them. |
| If your wi-fi doesn't reach all of your house I can install a wi-fi or wired extender to enable better coverage. | |
| If you want to hook up your TV, your smart phones or portable computers or any other gizmo to your broadband connection but don't know how to, I can do it for you. | |
| If you can't run as many TV's as you want to off the main house TV aerial, I can supply and fit an aerial amplifier with multiple outputs. | |
| If you have photographic slides that are starting to deteriorate, I can transfer them to a digital format you can store on your computer. | |
| If you have an old print photo that you want scanned and restored, depending on how bad it is, I can do that for you. | |
| If you have children and want to make sure they don't look at the wrong sort of stuff on the Internet, I can advise you on the software and computer settings that will help. | |
| If the anti-virus software that came with your computer has expired, or if you keep getting pop-ups on your computer asking to update but don't know what they are for, I can advise on your options and if needed remove the program. |






